NDIS Medication Support Service You Can Trust
Safe, Practical Medication Support for NDIS Participants
PharmaClear provides NDIS medication support services to help participants use their medications safely, confidently, and with greater independence.
We work alongside NDIS participants, families, support workers, and coordinators to bridge the gap between prescriptions and real world medication use. Our focus is on understanding, routine building, and safety rather than clinical management or medication administration.
What Is NDIS Medication Support
NDIS medication support focuses on education, safety, and routine building around medicines. It helps participants understand what they take, why they take it, and how to use medications safely in everyday life.
PharmaClear delivers medication support in a non clinical and non administrative way. Our services are designed to complement, not replace, pharmacists, GPs, nurses, or clinical medication management.
Our Services
PharmaClear provides NDIS medication support to help participants understand their medications, use them safely, and build routines that support confidence and independence.
Our support is delivered through a structured four-session model, with flexibility for ongoing sessions where needed, and is participant-led, reinforcing understanding and confidence rather than giving instructions.
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The first session focuses on building a clear picture of the participant and their medication needs.
During this session, we:
Explore individual goals and priorities
Discuss current medications and how they are used day to day
Identify challenges, confusion, or safety concerns
Understand daily routines and support environments
This session helps identify medication related risks and forms the foundation for a personalised medication support approach that aligns with the participant’s real life, not ideal scenarios.
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This session focuses on improving understanding and confidence with medications.
We support participants to understand:
What their medications are for
When and how they should be taken safely
How medications fit into their daily routine
Safe use of PRN medications
When to seek advice and who to contact
Information is explained in clear, practical language and reinforces advice already provided by pharmacists and prescribers. The aim is to reduce confusion and help participants feel informed and in control.
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This session focuses on turning understanding into consistent, safe practice.
We work collaboratively to:
Build simple and flexible medication routines
Reduce missed doses and reliance on memory alone
Set up practical strategies and reminders
Support safe medication storage and handling
Improve confidence recognising side effects or concerns
The goal is to create routines and safety practices that remain consistent over time, even when support needs or support workers change.
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The final session focuses on reinforcing progress and supporting long term independence.
During this session, we:
Review what has been learned across previous sessions
Strengthen routines and safety strategies
Address any remaining questions or concerns
Support the participant to feel confident managing medications moving forward
This session helps consolidate gains and reduce reliance on ongoing support where possible.
Our mission is simple: to build clarity, reduce risk, and make daily life easier.
We take the time to understand each person’s goals, routines, and challenges, then provide personalized medication education and support that fits their real life. No judgement. No confusion. No medical jargon. Just clear, practical guidance, delivered with patience, empathy, and clinical insight.
We are building medication literacy and a culture of safety across the disability sector. Our work supports not only individuals, but also the families, support workers, and care teams around them.
Medication should never be a barrier to independence.
We are here to help make it a pathway to confidence and control.
Our Company Ethos
Who we are
PharmaClear is a team of registered pharmacists with strong clinical backgrounds who have chosen to work in a non-clinical way to support people with disability.
Through our day-to-day work in healthcare, we have seen the gap between medications being prescribed and medications being safely used in real life. We saw how easily understanding, routines, and confidence can fall through the cracks, especially when care is complex and support teams change.
PharmaClear exists to work in that gap.
We use our clinical knowledge to provide practical medication education, safety support, and routine building, without replacing doctors, nurses, or traditional pharmacy services. Our focus is on ongoing support that builds understanding, confidence, and independence for NDIS participants and the people who support them.
FAQs
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Our support is funded through Capacity Building budgets because we’re focused on building skills and independence with medications. These areas include:
Improved Daily Living
Health & Wellbeing
We can help you (or your Support Coordinator) work out the best spot to claim it.
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We don’t take over clinical administration like nurses do.
However we assist with safe routines and teach participants and care teams how to manage meds confidently. If we notice a clinical concern, we escalate it to the right health professional quickly. -
100%. We provide documentation showing the skills being built, goals worked toward, and the improvements made over time. We use various tools to measure the progress of our clients and the effectiveness of our services.
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Just simply contact us! We’ll chat through your needs, check NDIS funding, and set up a plan that fits your goals. Our aim is to make it as least stressful for everyone involved.
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We’re based in Melbourne and offer home visits, community-based support, and virtual sessions where appropriate.
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100%. As registered pharmacists and NDIS providers, we follow strict confidentiality, privacy and record-keeping requirements. We only share information with people you’ve consented to (like your GP or support team), and only when it helps keep you safe.
Your health info stays protected -
PharmaClear supports:
Self managed and plan managed NDIS participants
Families and informal carers
Support workers and support coordinators
NDIS providers and broader care teams
We accept referrals from participants, families, coordinators, providers, pharmacists, and health professionals. Low barrier access is central to how we work.
Contact PharmaClear
Have questions about our service or referrals? Get in touch and we’ll guide you through the next steps.
